Shipping Policy
At BEHAN, we strive to deliver your orders promptly and safely. Please review our shipping policy below for important information about delivery times, shipping costs, and more.
1. Processing Time
Orders are typically processed within 1-3 business days (Monday to Saturday, excluding public holidays). You will receive a confirmation email once your order has been placed, and another notification when your order has been shipped with tracking information.
2. Shipping Methods and Delivery Time
We offer the following shipping options within India:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-4 business days
Please note that delivery times are estimates and may vary depending on your location and external factors such as weather conditions or courier delays.
3. Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the shipping method selected. We may offer free shipping promotions from time to time—check our website for current offers.
4. Shipping Destinations
We currently ship to addresses within India. If you have questions about shipping to a specific location, please contact us before placing your order.
5. Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your shipment through the courier's website.
6. Delivery Issues
If your order has not arrived within the estimated delivery time, please check the tracking information first. If there are any issues or if your package appears to be lost, please contact us immediately and we will work with the courier to resolve the matter.
7. Incorrect Address
Please ensure that your shipping address is correct at the time of checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your address, please contact us as soon as possible before your order is dispatched.
8. Damaged or Lost Packages
If your package arrives damaged or if items are missing, please contact us within 48 hours of delivery with photos of the damage. We will work with you to resolve the issue through a replacement or refund.
9. International Shipping
At this time, we do not offer international shipping. We only ship within India.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact us through our website.
Last updated: December 2025
