Privacy Policy
At BEHAN, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, and billing address when you place an order or create an account.
- Payment Information: Payment details are processed securely through our payment gateway. We do not store complete credit card information on our servers.
- Order Information: Details about the products you purchase, order history, and preferences.
- Technical Information: IP address, browser type, device information, and cookies to improve your browsing experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders, shipping updates, and customer service
- Send promotional emails and offers (you can opt-out anytime)
- Improve our website, products, and services
- Prevent fraud and ensure security
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Payment processors, shipping carriers, and other trusted partners who help us operate our business.
- Legal Requirements: When required by law or to protect our rights and safety.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser, but disabling cookies may affect website functionality.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal obligations)
- Opt-out of marketing communications
- Withdraw consent for data processing
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.
9. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our website.
Last updated: December 2025
